Frequently Asked Questions

Find answers to common questions about vLedger

General Questions

What is vLedger?
vLedger is a comprehensive GST invoicing and compliance platform designed for Indian businesses. It helps you create professional invoices, manage GST compliance, and streamline your billing process.
Is vLedger free?
vLedger offers both free and paid plans. The free plan includes basic invoicing features, while paid plans offer advanced features like E-Invoicing, E-Way Bill, and multi-user access.
Do I need GST registration to use vLedger?
No, you can use vLedger without GST registration. However, GST-related features like E-Invoicing and GSTIN validation require GST registration.
Is my data secure?
Yes, we take data security seriously. All data is encrypted in transit using HTTPS, and we follow industry best practices for data protection.

Invoices & Billing

How do I create an invoice?
Go to the Invoices section, click "Create New Invoice", fill in client details, add products, and click Save. You can then preview and share the invoice.
What invoice templates are available?
We offer Standard A4, Compact A5, Thermal (80mm), and Detailed templates. You can customize these from the Settings section.
Can I send invoices to clients?
Yes, you can share invoices via email, WhatsApp, or by copying a secure link with a unique token.
How do I track invoice payments?
Each invoice has a status: Pending, Paid, Overdue, or Cancelled. You can update the status manually or integrate with payment gateways.
Can I create recurring invoices?
Yes, the Pro plan includes recurring invoice functionality to automate regular billing.

GST Compliance

What is E-Invoicing (IRN)?
E-Invoicing is a system where invoices are authenticated electronically by GSTN, generating a unique Invoice Reference Number (IRN). It is mandatory for businesses with turnover above ₹5 Crore.
What is an E-Way Bill?
An E-Way Bill is a document required for the movement of goods worth more than ₹50,000. It must be generated from the GST portal and is valid for 1 day per 200 km.
How do I validate HSN codes?
Use the HSN Validation tool in the GST Compliance section. Enter the HSN code and the system will validate it and suggest the applicable GST rate.
What is GSTIN and how do I validate it?
GSTIN is a 15-digit unique identification number for GST-registered businesses. You can validate GSTIN using our GSTIN validation tool, which checks format and fetches business details.

Clients & Products

How do I add clients?
Go to Clients section, click "Add Client", fill in the details including GSTIN if applicable, and save. You can also auto-fill client data using GSTIN.
Can I import clients in bulk?
Yes, you can import clients using CSV files. Go to Clients → Import to upload your data.
How do I add products?
Go to Products section, click "Add Product", enter product name, price, GST rate, HSN code, and unit. You can also track inventory with quantity.
Can I manage inventory?
Yes, each product has a quantity field. You can set reorder levels and receive low stock alerts.

Technical Support

What browsers are supported?
vLedger supports all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. For the best experience, we recommend using the latest version.
Is there a mobile app?
vLedger is a web-based application that works on all devices. The responsive design ensures a seamless experience on mobile, tablet, and desktop.
Can I get API access?
Yes, API access is available for Pro and Enterprise plans. You can find the API documentation in the API Reference section.
How do I contact support?
You can contact support through the Help Center or email us at support@vledger.in.